User experience has never been more important for the hospitality industry, with high expectations in discovery, payments and mobile experience before and during their stay. Any touch point that improves guest interaction with staff and meets guest expectations depends as much on real-time communications as a well-maintained room or a comfortable bed.
Hospitality venues are integrating the right on-demand services, making them seamless for guests to access and use, whether it is quick access to prices, amenities or room service via their branded apps or messaging tools. Also, cloud-based POS applications are becoming more common, which means that staff can process orders, bookings and payments directly from a tablet. Providing greater mobility and adds another level of convenience for the customer. Digital technology now allows venues to operate more efficiently and provide a better customer experience.
ISG Technology provides the wireless connectivity that your guests expect and equip your staff with the mobile voice and data solutions they need to provide superior service. By integrating inventory management and other tools, information on capacity, reservations, stock, loyalty programs and more is accessible at the touch of a button.
We have the capability to design, deploy and manage every aspect of a fully connected ICT infrastructure. This comprises indoor and outdoor Wi-Fi, physical network connectivity and specialised technology such as access control systems, telephony and more. We can manage large-scale installations into virtually any hotel, conferencing facility and leisure environment, and into premises both old and new.

1. Plan

 Plan

Planning is necessary for a successful installation. A planned install is a successful install. Site-surveys, pre-sales engineering, and a thorough understanding of customers needs and requirements go into the planning stage.

2. Design

Design

Design services encompassing customer requirements, technology considerations, and cost-awareness insure customer needs are met.

3. Deploy

Deploy

Our network of competent field engineers, experienced deployment coordinators, and proven strategies insure a smooth deployment. Continuity of service is priority 1.

4. Managed Installs Care

 Managed Installs Care

24/7 Remote network monitoring is provided to proactively response to customer needs and requirements. Our approach to customer care after the sale is what sets Managed Installs apart. When we spot an imminent service failure, our NOC staff will contact you to coordinate a repair and if needed, will quickly dispatch a technician to solve the problem.

Interested in this service. Request managed installs service.