Consumers now demand a seamless shopping journey in which the web, mobile channels and physical stores overlap. Whether shopping online, in store, or on a mobile device, customers expect access to the same wealth of information and a consistent experience across all channels.
Social media, mobile applications and devices are directly impacting retail marketing and sales and forcing companies to find new and more effective ways of reaching and retaining customers.
Retailers are investing in in-store navigation capabilities. In addition to the opportunity to better understand shopping habits, this technology is incredibly powerful as it enables the retailer to engage with shoppers just moments before potentially making a purchase.
Retailers must be prepared to enter a new phase of mass personalisation. Stores have struggled to replicate the level of personalisation that can be found online. However, recent advances in beacon technology mean that targeted, real-time offers are now a reality. The combination of shopper enthusiasm and technological capability means that stores should be looking to take personalisation to new heights, driving both customer loyalty and spend.
ISG Technology Retail Store Services comprise the design, deployment and long-term support and management of retail store technology. We can provide every aspect of technology deployment for stores, warehouses and offices; new builds, refits or refurbishments.

1. Plan

 Plan

Planning is necessary for a successful installation. A planned install is a successful install. Site-surveys, pre-sales engineering, and a thorough understanding of customers needs and requirements go into the planning stage.

2. Design

Design

Design services encompassing customer requirements, technology considerations, and cost-awareness insure customer needs are met.

3. Deploy

Deploy

Our network of competent field engineers, experienced deployment coordinators, and proven strategies insure a smooth deployment. Continuity of service is priority 1.

4. Managed Installs Care

 Managed Installs Care

24/7 Remote network monitoring is provided to proactively response to customer needs and requirements. Our approach to customer care after the sale is what sets Managed Installs apart. When we spot an imminent service failure, our NOC staff will contact you to coordinate a repair and if needed, will quickly dispatch a technician to solve the problem.

Interested in this service. Request managed installs service.